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ChatGPTClaudePerplexity· Resolution
Permit amended to add 911 Nurse Navigation
On the October 8, 2024 consent agenda (approved 4:0) the council amended the 2022 permit so that AMR could integrate a Nurse Navigation System into the 911 medical system: after triage by an AECC call taker, low-acuity callers are connected to a nurse provided by AMR who directs them to other care. Calls relayed to nurse navigation are not used in response-time calculations. The transmittal listed no direct cost to the City beyond AECC training and dispatch-software edits.[1][2][3]
Cole StanleyAmerican Medical Response, Inc. (dba Amarillo Medical Services)
What the sources say
- ✓ Verified
The amendment adds to the permit that the agency "shall implement and integrate its Nurse Navigation System into its 911 emergency medical services system," and that calls relayed to it "are distinct from and are not used in response time calculations." All other terms remain unchanged. [2]
- ✓ Verified
The transmittal said there were "no direct expenses to the City of Amarillo outside some training for AECC staff and edits to our dispatch software narrative." [2]
- ✓ Verified
The consent agenda including item 8.E passed 4:0 on October 8, 2024, with one councilmember absent.[1]
- ✓ Verified
The City's Nurse Navigation page says the program "will not withhold an ambulance response if one is requested." The page gives no launch date or usage figures. [3]
