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Public safety

The services that answer an emergency call in Amarillo: the City's police and fire departments, an ambulance company working under a City permit, the City's 911 center and the Office of Emergency Management. The Potter and Randall county jails are run by the counties and are shown separately. Figures are as each agency published them; where two documents disagree, both are shown. The site does not rank Amarillo against other cities.

Index crimes reported, 2025
6,149
10,643 in 2014 · Texas DPS
Police traffic stops, 2025
49,086
APD racial profiling report to TCOLE
Fire emergency responses, FY2024/25
23,681
budget book actual
911 calls answered, FY2024/25
118,828
93.57% within 15 seconds
FEMA declarations since 1989
23
covering Potter or Randall County

Police

The Amarillo Police Department is a City department. It reports crime to the Texas Department of Public Safety and the FBI, files a yearly traffic-stop (racial profiling) report with the Texas Commission on Law Enforcement (TCOLE), and reports deaths in custody and shootings by officers to the Texas Attorney General.

Index crimes reported by Amarillo Police Department (Texas DPS)

Number of offenses, calendar year, as published in each year's DPS crime-by-jurisdiction table

YearPopulationMurderRapeRobberyAggravated assaultBurglaryLarcenyAuto theftArsonHuman traffickingTotalSource
2014—72282838261,8356,627837——10,643[12]
2015—71662728331,8156,641771——10,505[12]
2016200,141111672609941,8036,734914——10,883[2]
2017200,993161832371,0831,6716,073978——10,241[3]
2018201,082122003051,1061,5366,018909——10,086[4]
2019201,036151612461,0251,4395,425971——9,282[5]
2020200,296151402411,2791,4004,9031,066——9,044[6]
2021200,515211491831,1471,3084,603860——8,271[7]
2022201,572231941991,1181,1664,899932——8,531[8]
2023201,684161642041,0769414,6246774107,743[9]
2024203,039171501761,0597674,0965295816,853[10]
2025204,528121501418296743,8034934616,149[11]
  • Each row is from that year's own DPS table; later DPS editions revise some years (table apd-index-volume-dps-editions).
  • Arson and human trafficking first appear as columns in the 2023 table; earlier totals exclude them. 2014 and 2015 come from the 2015 executive summary, which has no population column.
  • All years show 12 months reported. DPS lists the 2017 agency as "AMARILLO PD (MIP)" without explaining the label.
  • Method break: the 2021 Crime in Texas report describes the statewide move from the Summary Reporting System to NIBRS (790 agencies submitted NIBRS data in 2020, 1,014 in 2021) and highlights NIBRS data for 2021 while keeping summary-level comparisons. The FBI lists APD as a NIBRS reporter since 1999, and the DPS spreadsheets keep the same index-crime columns across the change.
Reported offenses, Amarillo Police Department (FBI)

Offenses known to police, calendar year

YearMurderRapeRobberyAggravated assaultViolent crimeBurglaryLarceny-theftMotor vehicle theftArsonProperty crime
201591752728331,2891,832———9,352
2016111682609871,4261,805———9,554
2017161982361,0861,5361,687———8,892
2018122093051,1071,6331,537———8,508
2019161732501,0291,4681,442———7,902
2020151442411,2811,6811,408———7,428
2021211681891,1691,5471,296———6,819
2022232072031,1261,5591,167———7,071
2023161692041,0771,466945———6,292
2024171531761,0591,405771———5,465
2025121481418251,126666———4,951
  • Each annual figure is the sum of the twelve monthly 'actuals' the FBI Crime Data Explorer returns for this agency (computed by this site); the FBI page itself charts the months.
  • The FBI agency list gives Amarillo Police Department a NIBRS start date of 1999-10-01, so these years do not straddle the 2021 national switch from the Summary Reporting System to NIBRS for this agency; the FBI converts NIBRS incidents to these summary offense categories.
  • All twelve months are reported for every year shown.
  • Population used by the FBI for the agency: 198,770 (2015) to 204,528 (2025).
  • These counts differ slightly from the Texas DPS counts for the same years (table apd-offenses-dps). The documents do not explain the difference.
  • Not retrieved (FBI API rate limit on 2026-10-18): larceny-theft, motor vehicle theft, arson; those cells are null.
  • Sources: [1]
Amarillo PD crime volume as printed in successive Crime in Texas reports

Total index crime volume and violent crime volume, calendar year; one row per year per report edition

YearReportIndex crime volumeViolent crime volume
2017[14]—1,519
2018[14]—1,623
2019[13]9,282—
2019[14]—1,447
2019[15]9,372—
2020[13]9,044—
2020[14]—1,675
2020[15]9,109—
2021[14]—1,500
2021[15]8,362—
2021[16]8,457—
2021[17]8,4571,551
2022[15]8,6171,563
2022[16]8,729—
2022[17]8,7301,568
2023[15]7,7431,468
2023[16]7,8371,471
2023[17]7,8441,472
2024[16]6,9481,406
2024[17]6,9661,409
2025[17]6,1491,133
  • Later reports print different figures for the same year. The 2024 report's tables state they include offense 09B (negligent manslaughter); the reports do not otherwise explain the revisions. Both values are kept.
  • The 2023 report also prints 7,831 for Amarillo PD's 2023 crime volume in a separate 'Crime Volume and Rate' table, next to 7,743 in its five-year table.
  • These tables appear in DPS sections that rank large agencies; only Amarillo's own figures are taken here.
Offenses and clearances, Amarillo Police Department (FBI)

Calendar year; clearances in a year can relate to offenses from earlier years

YearViolent offensesViolent clearedProperty offensesProperty cleared
20151,2895219,3521,707
20161,4265149,5541,569
20171,5365948,8921,371
20181,6336398,5081,347
20191,4685587,9021,016
20201,6814387,428521
20211,5473936,819621
20221,5595067,071548
20231,4664676,292450
20241,4054435,465491
20251,1265364,951566
  • Sums of monthly actuals (computed by this site). The FBI counts a clearance in the month it happens, which may be a later year than the offense.
  • Sources: [1]

APD calls for service (APD annual reports)

Calendar year

YearCalls for serviceSource
201999,918[36]
202094,601[36]
202095,271[37]
202197,427[37]
202197,427[38]
202290,966[38]
202290,745[39]
202384,646[39]
  • Consecutive reports give different figures for 2020 and 2022; both are kept and the reports do not explain the difference.
  • The 2024 report's AECC section charts 125,140 'YTD Calls for Service by Priority' for 2024; it does not say whether that covers police only, so it is not added here. No 2025 figure was found in the 2025 report text.

Average police response times, priority and non-priority calls (actuals in budget books)

As printed; units vary by book

Fiscal yearPriority callsNon priority callsUnitSource
FY2018/198.0815.27minutes[28]
FY2019/208.0113.35minutes[29]
FY2020/219.012.96minutes[30]
FY2021/2210.1717.03minutes[31]
FY2022/237:5218:35minutes:seconds[32]
FY2023/2479minutes[33]
FY2024/256.487.35minutes[34]
  • Each value is the 'Actual' column of the Uniform Patrol (later Patrol Division) performance measures in the next year's budget book. The FY2020/21 book defines response time as the mean in the Computer-Aided Dispatch system. Books change precision and units (FY2022/23 in minutes:seconds; FY2023/24 rounded to whole minutes) and do not explain the fall in non-priority figures from 18:35 (FY2022/23) to 9 (FY2023/24) and 7.35 (FY2024/25).
  • APD's 2023 annual report gives a separate AECC table for 2023 (call received to officer arrival): Priority 0 4:31, Priority 1 7:56, Priority 2 12:54, Priority 3 16:50, Priority 4 19:32.

Authorized police officer and civilian positions

Positions; budget books = the recapitulation of personnel authority for the book's own budget year; APD reports = the 'Budgeting and Staffing' text

Fiscal yearSworn officer positionsCivilian positionsSource
FY2019/2037168 full-time, 3 part-time[27]
FY2019/2037362 full-time[36]
FY2020/2137367 full-time, 3 part-time[28]
FY2020/2137263 full-time[37]
FY2021/2237367 full-time, 6 part-time[29]
FY2022/2337670 full-time, 6 part-time[30]
FY2022/2337263 full-time[38]
FY2023/2438074 full-time, 9 part-time[31]
FY2023/2438074 full-time[39]
FY2024/2538074 full-time, 9 part-time[32]
FY2024/2538074 full-time[40]
FY2025/2637874 full-time, 9 part-time[33]
FY2025/2637978 full-time[41]
FY2026/2737970 full-time, 8 part-time[34]
  • Budget books and APD annual reports give different counts for some years; the documents do not explain the difference. The FY2020/21 book's narrative separately says APD 'has 370 authorized and commissioned law enforcement officers and is budgeted to employ 373 officers. The current staffing level is 352 officers.'
  • The FY2026/27 book's FTE summary lists Police 376.00 (2024), 289.00 (2025), 378.00 (2026), 377.00 (2027) and Police Professional Staff 71.25, 67.88, 77.84, 75.88; the 289.00 is printed as shown and is not explained.
  • APD's 2022 and 2023 annual reports state that at December 31 the department had 363 officers assigned, 13 and 17 below authorized strength (376 and 380).
Police budget and actual spending, every published figure

US dollars, City fiscal year (October-September); one row per figure per budget book

Fiscal yearFigureAmountSource
FY2018/19actual$47,521,893[28]
FY2019/20budget$48,947,404[27]
FY2019/20budget$49,954,609[28]
FY2019/20actual$48,476,436[29]
FY2020/21budget$49,727,555[28]
FY2020/21budget$50,396,085[29]
FY2020/21actual$50,070,993[30]
FY2021/22budget$51,642,014[29]
FY2021/22budget$51,699,863[30]
FY2021/22actual$52,484,535[31]
FY2022/23budget$54,978,692[30]
FY2022/23revised estimate$56,339,327[31]
FY2022/23actual$54,373,247[32]
FY2022/23actual$54,590,446[33]
FY2023/24budget$60,305,446[31]
FY2023/24revised estimate$59,123,539[32]
FY2023/24actual$64,006,664[33]
FY2023/24actual$62,717,537[34]
FY2024/25budget$61,317,229[32]
FY2024/25budget$66,411,001[33]
FY2024/25actual$69,220,716[34]
FY2025/26budget$67,590,286[33]
FY2025/26budget$70,171,168[34]
FY2025/26revised estimate$73,173,120[34]
FY2026/27proposed$70,901,890[35]
FY2026/27proposed (after council review)$70,826,890[34]
  • FY2020/21 through FY2024/25 books print a police 'Budget Comparison' (Total Expenses) for units 1610, 1640, 2210, 2610, 2620 and 26610 (wording varies). The FY2025/26 and FY2026/27 books print a department 'Expenditures' line that also covers grant funds (JAG, LEOSE, seized property and others listed in the FY2025/26 book). The same year therefore appears with different amounts; the books do not reconcile them.
  • FY2019/20 $48,947,404 is from the FY2019/20 book's public-safety narrative ('Police is $48,947,404'); a police budget-comparison table was not found in the text extract of that book.
  • The FY2026/27 books also print police 'Total Covered through General Revenues' (expenditures less police revenues), e.g. $70,505,434 for FY2026/27 after council review; not repeated here.
  • APD annual reports state operating budgets of $48,805,745 (FY2019-20), $50,396,085 (FY2020-21), $53,005,425 (FY2022-23), $58,838,501 (FY2023-24), $64,250,000 (FY2024-25) and $67,590,276 (FY2025/26). These differ from the budget-book figures; the reports do not say which funds they include. src/data/department_budgets.yaml already carries FY2026 $67,590,286.

Traffic stops

Motor vehicle stops by race or ethnicity, searches, arrests (APD racial profiling reports)

Calendar year, as reported by APD under Texas Code of Criminal Procedure art. 2.132-2.134 (TCOLE agency number 375-201)

YearStopsWhiteHispanic or LatinoBlackAsian or Pacific IslanderAlaska Native or American IndianOtherSearchesArrestsForce with bodily injuryRacial profiling complaintsSource
201749,72827,01015,7385,6398661163592,0462,480—0[18]
201850,15835,9117,3885,5449751222183,0912,498—3[23]
201940,56825,11410,0774,3365331091723,3282,49420[23]
202031,50318,5258,8693,48653390049921510[23]
202137,65523,0639,5274,12560711721644512945[23]
202233,29319,5859,1603,65957920510532514163[23]
202336,35220,42811,0004,100628196—3529632[24]
202442,86724,22712,9594,635786260—44611373[25]
202549,08626,83815,4315,638950229—2,0521,607152[26]
  • 2017 counts 'traffic contacts' that ended in a citation or warning (49,728) and labels groups Caucasian, Hispanic or Latino, African American; 2018-2022 stop and race figures are the five-year table in the 2022 report; 2023-2025 are APD's rows in TCOLE's statewide files, which have no 'other' column (the five groups sum to the total).
  • The 2018 and 2019 reports themselves give different stop totals for their own year: 55,067 stops (2018 report) and 39,712 stops (2019 report), against 50,158 and 40,568 in the 2022 report's table. The documents do not explain the difference.
  • Searches: 2017 from the 2017 report; 2018 and 2019 from the 2019 report's comparison table; 2020-2022 from each year's report; 2023-2025 from TCOLE. Searches by race for 2021-2025 are in table apd-stop-searches-by-race.
  • Arrests: 2017-2019 are the reports' totals of arrests resulting from traffic stops (2,480; 2,498; 2,494). For 2020-2025 the site added the three published result categories 'written warning and arrest', 'citation and arrest' and 'arrest' (computed): 2020 17+105+93, 2021 34+92+3, 2022 39+89+13, 2023 22+67+7, 2024 31+69+13, 2025 65+84+1,458. The reports do not explain the change in scale between 2019 and 2020 or between 2024 and 2025.
  • Force with bodily injury: 2019 report 2; 2020 report 1 (to a suspect; the 2020 report separately lists 151 stops with physical force and no bodily injury); 2021 4; 2022 6; 2023 3; 2024 7; 2025 15. Not found in the 2017 and 2018 reports.
  • Racial profiling complaints: 2017 0 and 2018 3 (2018 report), 2019 0 (2019 report), 2020 0, 2021 5 (all exonerated), 2022 3 (all exonerated), 2023 2, 2024 3, 2025 2 (TCOLE: none resulted in disciplinary action). The 2017 report also states APD received two such complaints in 2016.
  • These are APD's reports about itself; TCOLE's files compile what each agency submits. Percentages by group are not computed here, and no comparison to population is made.
  • Sources: [19] [20] [21] [22]
Traffic-stop searches by race or ethnicity

Stops in which a search was conducted, calendar year

YearWhiteHispanic or LatinoBlackAsian or Pacific IslanderAlaska Native or American IndianOtherTotalSource
202123412382510445[23]
202213911566500325[23]
2023155989081—352[24]
202420613987140—446[25]
2025867737420271—2,052[26]
  • The 2022 report prints 325 searches as '(0.1%)' of stops; 325 of 33,293 is about 1.0% (computed). TCOLE files give zero or no value where a group cell is blank.

Deaths in custody and shootings by officers

Counts from reports filed with the Texas Attorney General. The reports name the people involved; this site does not.

Deaths in APD custody reported to the Texas Attorney General

Deaths by year of death, reporting agency Amarillo Police Dept

YearDeaths
20151
20162
20172
20184
20192
20201
20212
20223
20234
20245
20255
  • Counted by this site from the Texas Justice Initiative compilation of custodial death reports (rows with agency 'AMARILLO POLICE DEPT'). Earlier years: 2007 3, 2008 1, 2010 1, 2011 5, 2012 1, 2013 2, 2014 1.
  • TJI states these reports include deaths during an arrest. All 2015-2025 APD rows are custody type 'Police custody (pre-booking)'. Of the 31 deaths 2015-2025, the reports list manner of death as homicide in 22, suicide in 6 and 'other, specify' in 3, and firearm as the means in 29 (counts computed by this site; categories as listed in the reports).
  • Reports name the person who died; the site does not. 2026 is excluded (file runs to 2026-02).
  • Sources: [42] [43]

People shot by APD officers, reports to the Texas Attorney General

Incident reports by year, agency Amarillo Police Dept; by outcome for the person shot

YearDiedInjured
201510
201611
201720
201832
201930
202010
202120
202231
202350
202450
  • Counted by this site from the Texas Justice Initiative compilation of officer-involved shooting reports (filed with the Attorney General since Sept. 1, 2015, per TJI). The file runs to 2024-08, so 2024 is partial.
  • TJI states it has found unreported incidents statewide. APD's own reports give 3 officer-involved shootings in 2023 and 5 incidents in 2024 (table apd-internal-affairs).
  • The officers-shot file lists APD officers injured in incidents in 2018 and 2023 (one each).
  • Sources: [44] [43]
Deaths reported by APD to the Texas Attorney General, 2021-2025 (by date, no names)

One row per reported death; fields as listed in the report

Death dateCustody detailDeath location typeManner of deathMeans of death
Aug 21, 2021CUSTODY OF LAW ENFORCEMENT PERSONNEL DURING/FLEEING ARRESTMEDICAL FACILITYHOMICIDEFIREARM
Aug 23, 2021N/ACRIME/ARREST SCENEHOMICIDEFIREARM
Feb 19, 2022HOSPITAL/INFIRMARYMEDICAL FACILITYSUICIDEFIREARM
Apr 25, 2022N/ACRIME/ARREST SCENEHOMICIDEFIREARM
Sep 22, 2022CUSTODY OF LAW ENFORCEMENT PERSONNEL DURING/FLEEING ARRESTCRIME/ARREST SCENEHOMICIDEFIREARM
Mar 21, 2023N/ACRIME/ARREST SCENEOTHER, SPECIFYFIREARM
Jul 9, 2023CUSTODY OF LAW ENFORCEMENT PERSONNEL DURING/FLEEING ARRESTCRIME/ARREST SCENEHOMICIDEFIREARM
Jul 9, 2023N/ACRIME/ARREST SCENEHOMICIDEFIREARM
Aug 9, 2023N/AMEDICAL FACILITYHOMICIDEFIREARM
Feb 1, 2024CUSTODY OF LAW ENFORCEMENT PERSONNEL DURING/FLEEING ARRESTCRIME/ARREST SCENESUICIDEFIREARM
Feb 11, 2024N/ACRIME/ARREST SCENEHOMICIDEFIREARM
Mar 24, 2024N/AMEDICAL FACILITYHOMICIDEFIREARM
May 1, 2024N/AMEDICAL FACILITYHOMICIDEFIREARM
Jun 24, 2024N/AMEDICAL FACILITYHOMICIDEFIREARM
Jan 9, 2025N/ACRIME/ARREST SCENEHOMICIDEFIREARM
Jan 18, 2025CUSTODY OF LAW ENFORCEMENT PERSONNEL DURING/FLEEING ARRESTMEDICAL FACILITYSUICIDEFIREARM
Mar 18, 2025CUSTODY OF LAW ENFORCEMENT PERSONNEL DURING/FLEEING ARRESTCRIME/ARREST SCENESUICIDEFIREARM
Jun 7, 2025N/ACRIME/ARREST SCENESUICIDEFIREARM
Sep 13, 2025HOSPITAL/INFIRMARYMEDICAL FACILITYOTHER, SPECIFYOTHER, SPECIFY
  • Each row is a person who died in or during APD custody or arrest as reported to the Attorney General; the person is not named here. 'N/A' and blank fields are as published.
  • Sources: [42]

Internal Affairs complaints and officer-involved shootings (APD annual reports)

Calendar year, as stated by APD

YearComplaints investigatedComplaints sustainedFirearm discharge at peopleIn custody deaths statedSource
2021187782 deadly force encounters (justified)—[37]
20223031184 deadly force encounters (justified)—[38]
20233921563 officer-involved shootings—[39]
20243721855 officer-involved shooting incidents (10 officers)0[40]
20253661502 officer-involved shooting incidents (3 officers)0[41]
  • Complaints include those generated inside the department. 2021-2022 figures are the totals of the IA tables; 2023-2025 are the report text (2023: 156 sustained, 206 exonerated or unfounded, 11 not sustained, 19 pending; 2024: 185, 177, 9, 1; 2025: 150, 185, 14, 17).
  • APD reports state that all officers in these shootings were found justified or no-billed by a grand jury (2023-2025 text).
  • 'In-custody deaths' of 0 for 2024 and 2025 is APD's statement. Reports filed with the Texas Attorney General list five APD custodial deaths in each of those years, nearly all deaths during or fleeing arrest (table apd-custodial-deaths-ag). The two sources count different things; APD does not define its term.
City payments to police equipment and technology vendors (check register)

US dollars as listed in the City's pooled-fund check registers, July 2022 - July 2026; by City fiscal year (FY ends September 30)

VendorTotalPaymentsFirst paymentLast paymentFy2022Fy2023Fy2024Fy2025Fy2026
Axon Enterprise Inc$5,432,811.4722Jul 21, 2022Apr 6, 2026$65,955.97$6,000$1,112,549.28$2,374,255.75$1,874,050.47
Motorola Solutions$3,525,153.3895Aug 1, 2022Apr 2, 2026$390,503.38$203,172.56$840,967.02$1,085,442.95$1,005,067.47
FLOCK GROUP INC$6,1502Jul 13, 2023Nov 14, 2024—$3,150—$3,000—
Lexipol, LLC$222,477.3314Dec 1, 2022Jul 23, 2026—$79,861.47$42,032.85$59,976.82$40,606.19
CELLEBRITE USA$181,031.3510Dec 8, 2022Dec 4, 2025—$11,580$12,823.56$130,227.79$26,400
MAGNET FORENSICS United States INC$123,788.7010Oct 6, 2022Jun 8, 2026—$9,290$5,250$46,888.70$62,360
Applied Concepts Inc. dba Stalker Radar$89,7654Aug 1, 2024Feb 2, 2026——$7,640$60,975$21,150
BRINC DRONES, INC$5,9981Sep 5, 2024Sep 5, 2024——$5,998——
G T DISTRIBUTORS INC$2,146,048.31143Jul 5, 2022Jul 30, 2026$91,613.12$249,225.23$869,877.24$546,903.22$388,429.50
KIESLER POLICE SUPPLY INC$33,134.255Sep 22, 2022Mar 14, 2024$1,637.50$26,003.25$5,493.50——
LC ACTION POLICE SUPPLY$27,478.402Jul 31, 2023Apr 22, 2024—$10,426.14$17,052.26——
GALLS LLC$21,375.8112Jul 11, 2022Nov 13, 2023$4,076.26$14,899.55$2,400——
GALLS PARENT HOLDINGS LLC$29,839.798Feb 10, 2025Feb 12, 2026———$5,889.06$23,950.73
LAWMENS & SHOOTERS SUPPLY INC($32,565.254Nov 15, 2023May 6, 2024——$32,565.25——
VERSATERM PUBLIC SAFETY US INC$144,380.074Mar 31, 2025Apr 13, 2026———$69,057.90$75,322.17
  • The check register does not tie payments to departments or projects; these vendors were chosen by name as sellers of policing products, and some payments may be for other departments.
  • FY2022 covers July-September 2022 only and FY2026 runs through July 2026.
  • Flock Group Inc appears with two payments totaling $6,150 (first 2023-07-13, last 2024-11-14); no other Flock spelling appears in the register.
  • Dispatch software vendors (Hexagon/Intergraph, Tyler Technologies, Everbridge) are left to the dispatch area.
  • Sources: [45]

Also on the record

Storylines: Amarillo police license-plate reader cameras and the Flock Safety system (2021-2026) · Amarillo's red-light camera program (2007-2022) · Proposed residency restrictions for registered sex offenders in Amarillo (2011-2026)

Fire

The Amarillo Fire Department is a City department. Firefighters answer fires, medical calls and rescues, and give advanced life support on medical calls; they do not transport patients (see Ambulance).

Fire Department responses and response-time measures, by fiscal year (budget books)

Fiscal year Oct 1 - Sep 30. Each row is the 'Actual' column printed in the budget book two years later (e.g. FY2018/19 from the FY2020/21 book). Percentages are shares of calls meeting each standard.

Fiscal yearEmergency responsesFire turnout within 80s (%)Fire drive time within 4min (%)Fires confined to room of origin (%)Medical turnout within 60s (%)Medical drive time within 4min (%)Medical calls als providedStructure fire civilian fatalities per 100kStructure fire civilian injuries per 100kBudget book
2018/1923,29260%77%33%61%84%50028FY2020/21
2019/2022,25664%72%23%55%72%1,11405FY2021/22
2020/2122,04575%62%23.8%60%68%82414.5FY2022/23
2021/2222,28661%31%23.8%55%32%77814.5FY2023/24
2022/2322,08261%37%31%55%38%67314FY2024/25
2023/2422,52765%64%25%47%65%1,125324FY2025/26
2024/2523,68170%64%25%50%65%1,200324FY2026/27 proposed (after council review)
  • Figures as printed in the 'Performance Measures/Indicators' table of the Fire Emergency Response program in each budget book. The FY2020/21 book words the ALS row 'Medical calls with advanced life support provided'; later books say 'Number of medical calls: advanced life support provided'.
  • The fatality and injury rows are labeled 'per 100,000 residents' in every book; the books do not say whether the figures are counts or rates. They are shown exactly as printed.
  • Method/consistency breaks the books do not explain: the share of fire calls with a drive time within 4 minutes is 62% for FY2020/21 and 31% for FY2021/22, and the medical-call figure falls from 68% to 32%; both return to 64-65% in FY2023/24.
  • Repeated values: FY2020/21 and FY2021/22 both show 23.8% confined to room of origin and 4.5 injuries. The FY2024/25 'Actual' column in the FY2026/27 book repeats the FY2024/25 'Estimated' figures from the FY2025/26 book for turnout, drive time and room of origin, and repeats the FY2023/24 fatality and injury figures (3 and 24). The books do not explain this.
  • Variant for FY2024/25 responses: the same FY2026/27 book's EMS program table gives 'Total number of ALL emergency responses' 2024/25 Actual as 23,000, against 23,681 in the Fire Emergency Response table. 23,681 is also the calendar-2025 total in the AFD 2025 Annual Report letter (see afd-responses-calendar).
  • FY2023/24 rows also appear in the FY2025/26 book; FY2022/23 etc. 'Estimated' columns in earlier books are projections and are not shown.
  • Sources: [28] [29] [30] [31] [32] [33] [34]

Fire Department responses, calendar years (annual reports, budget narrative, news)

Calendar years. Totals are as published by each source.

YearTotal responsesEms responsesFiresStructure firesSource
201722,340———[27]
201822,89215,532——[27]
2022—15,063—1,221[46]
202523,68115,346983—[47]
202523,861———[47]
  • 2017-2018: from the FY2019/20 budget book's community profile ('In 2018, the Amarillo Fire Department (AFD) had 22,892 emergency responses ... from the 22,340 responses made in 2017'; 15,532 or 67.8% were EMS responses).
  • 2022: ABC 7 Amarillo's report on the 2022 AFD annual report says crews responded to 'more than 22,000 incidents', 1,221 structure fires ('the highest annual total on record') and 15,063 medical calls. The 2022 report itself was not located on amarillo.gov; a MyHighPlains article about it returned HTTP 403.
  • 2025 variants: the Fire Chief's letter in the 2025 Annual Report gives 23,681 total calls, 983 fires and 15,346 emergency medical responses; the report's 'AFD at a Glance' and '2025 Call Breakdown' pages give 23,861 responses. The report does not explain the difference.
  • No AFD annual reports for 2019-2021, 2023 or 2024 were found on amarillo.gov (the Fire Department page links only the 2025 report).
Fire Department medical responses and EMS certifications, by fiscal year

From the EMS program table, introduced in the FY2025/26 budget book.

Fiscal yearTotal emergency responsesMedical emergency responsesMedical share (%)New emt b certificationsNew paramedic certificationsBudget book
2023/2422,52714,61065%1615FY2025/26
2024/2523,00014,34062%2512FY2026/27 proposed (after council review)
  • The FY2024/25 'Actual' figures in the FY2026/27 book (23,000; 14,340; 62%; 25; 12) are identical to the FY2024/25 'Estimated' figures in the FY2025/26 book. The book does not explain this.
  • Earlier budget books do not print a medical-response count for the Fire Department.
  • Sources: [33] [34]

Fire Department positions, by fiscal year

Authorized full-time positions as listed in each book's 'City Employees by Functional Group' table (FY2026/27: 'Recapitulation of Recommended Personnel Authority', budget column).

Fiscal yearFire uniformedFire civilian full timeFire civilian part timeFire marshalBudget book
2019/202791018FY2019/20
2020/2127991—FY2020/21
2021/2227991—FY2021/22
2022/23295101—FY2022/23
2023/24295101—FY2023/24
2024/253001019FY2024/25
2025/263041018FY2025/26
2026/273041118FY2026/27 proposed (after council review)
  • 'Fire' is business unit 1910 (Fire Operations). Fire Marshal positions are missing from the functional-group tables in the FY2020/21 through FY2023/24 books.
  • Other counts in the same documents: the FY2025/26 book's personnel distribution lists 303 FTE in Fire Operations and 322.48 FTE (323 people) for the whole department; its narrative says 323 professionals including 311 uniformed members. The FY2026/27 book says 323 personnel including 312 uniformed members. The 2025 AFD Annual Report says the addition of one firefighter position raised authorized strength to 312 uniformed firefighters.
  • The FY2026/27 recapitulation table labels columns by fiscal-year end (2027 = FY2026/27); earlier recapitulation tables label by fiscal-year start. Rows here are by fiscal year.
  • Sources: [27] [28] [29] [30] [31] [32] [33] [34]
Fire budget and actual spending, every published figure

US dollars, General Fund. Several figures exist for the same year; each row is one figure as printed, with the document it comes from.

Fiscal yearAmountFigureDocument
2019/20$34,202,777Budget ('Fire is ...' in the General Fund revenue narrative)FY2019/20 budget book
2020/21$33,849,817Budget ('Total Fire Department 2020/21 Budget' and revenue narrative)FY2020/21 budget book
2021/22$36,379,787Budget (revenue narrative)FY2021/22 budget book
2021/22$35,357,346Budget ('Total Fire Department 2021/22 Budget')FY2021/22 budget book
2022/23$40,264,025Budget (revenue narrative)FY2022/23 budget book
2022/23$40,707,539Actual (department summary)FY2025/26 budget book
2023/24$41,233,352Budget (revenue narrative)FY2023/24 budget book
2023/24$42,114,033Budget ('Total Fire Department 2023/2024 Budget')FY2023/24 budget book
2023/24$43,452,226Actual (department summary, expenditures line)FY2025/26 budget book
2023/24$43,451,636Actual (department summary, 'Total Covered through General Revenues' line)FY2025/26 budget book
2023/24$43,423,298Actual (department summary)FY2026/27 proposed budget (after council review)
2024/25$48,541,601Budget (revenue narrative; also FY2025/26 book department summary)FY2024/25 budget book
2024/25$44,616,022Budget ('Total Fire Department 2024/2025 Budget')FY2024/25 budget book
2024/25$53,701,607Actual (department summary)FY2026/27 proposed budget (after council review)
2025/26$49,508,651Budget (department summary)FY2025/26 budget book
2025/26$50,755,137Budget (revenue narrative; also FY2026/27 book department summary)FY2025/26 budget book
2025/26$52,836,593Revised estimateFY2026/27 proposed budget (after council review)
2026/27$51,852,377Proposed budgetFY2026/27 proposed budget (August 10, 2026 version)
2026/27$52,151,340Proposed budget (after council review)FY2026/27 proposed budget (after council review)
  • Where one book prints two budget figures for the same year (the revenue narrative's 'Fire is $...' and the program pages' 'Total Fire Department ... Budget'), both are kept; the books do not explain the difference.
  • The FY2025/26 book's department summary gives $49,508,651 for FY2025/26 while its revenue narrative and the FY2026/27 book give $50,755,137; the documents do not explain the difference.
  • Fire Operations alone (business unit 1910) is smaller: for example $47,031,340 budgeted for FY2025/26 and $41,260,033 actual for FY2023/24 (FY2025/26 book). Department figures include the Fire Marshal and Fire Civilian Personnel units.
  • A 'Public Safety' summary in the FY2026/27 book lists '1910 - Fire Operations' at $102,335,695 for 2024-25 actual, about twice the department figure; the book does not explain this and the figure is not used here.
  • Budgeted amounts for FY2026/27 are proposed, not adopted.
  • Sources: [27] [28] [29] [30] [31] [32] [33] [34] [35]
2025 call breakdown by type (share of all calls)

Percent of 23,861 calls, as printed in the 2025 AFD Annual Report pie chart.

Call typeShare (%)
EMS54%
Good Intent18.5%
Vehicle Accidents11%
HazMat8%
Other4.6%
Fires4.2%
  • Shares as printed; they sum to 100.3%. The same report's letter counts 15,346 emergency medical responses out of 23,681 calls, which is about 65% (computed here), not 54%. The report does not explain the difference.
  • Labels were read from the pie chart's text layer; NewsChannel 10's report on the release gives the same percentages.
  • Sources: [47] [48]
2025 fire breakdown by type (share of fires)

Percent of fires, as printed in the 2025 AFD Annual Report.

Fire typeShare (%)
Outside Rubbish42%
Structure27%
Vehicle12%
Dumpster9%
Grass7%
Other3%
  • Labels were matched to values from the PDF text layer of the pie chart; the shares sum to 100%.
  • Sources: [47]
2025 calls by fire station

Calendar 2025, as printed in the 2025 AFD Annual Report bar chart.

StationCalls
12,763
21,911
31,068
41,468
52,287
62,020
72,306
82,053
92,507
10495
11450
121,724
132,624
  • The station figures sum to 23,676 (computed here), which matches neither published total (23,681 or 23,861).
  • Sources: [47]
Frontline apparatus, 2025

Count of frontline units listed in the 2025 AFD Annual Report.

ApparatusCount
Engines13
Ladders4
Command Units4
Grass Trucks9
ARFF (aircraft rescue)2
AMBUS1
HazMat1
USAR1
  • The counts sum to 35, the 'Frontline Apparatus' figure on the report's At a Glance page.
  • The FY2025/26 budget book says Fire Fleet Services manages 104 units of rolling stock.
  • Sources: [47]

Fire Station 14: planning, contracts and construction

US dollars. Council awards from minutes; CIP amounts from budget books.

DateItemAmountSource
FY2022/23 budgetCIP project 411328 'Fire Station #14': 'a new one-company station ... in the hospital district'$5,000,000[30]
Apr 25, 2023Purchase of a ladder-style fire truck, 'an addition to the Fire Fleet for Fire Station 14' (Lone Star Emergency Group), consent agenda 5:0$1,317,334[49]
Feb 27, 2024Architectural and engineering services for Fire Station 14 (Sims + Architects), consent agenda 5:0$315,000[50]
FY2024/25 budgetCIP 'Fire Station 14'$4,930,000[32]
Jul 22, 2025Construction contract, Fire Station 14 at 810 Quail Creek (Plains Builders, Inc.), 5:0$7,395,120[51]
Aug 12, 2025Amendment No. 1 to architectural services (+$210,000) for a larger two-company station; total award$525,000[52]
Aug 26, 2025Firefighting equipment for the new platform ladder truck to be located at Fire Station #14 (Safe Industries), consent agenda 5:0$264,151[53]
Oct 14, 2025Groundbreaking; completion anticipated late 2026 or early 2027 (AFD 2025 Annual Report)—[47]
  • The CIP 2023-2028 dataset also lists 'Fire Station 14 FFE' (furniture, fixtures, equipment and emergency alerting) at $250,000 in FY2024.
  • The FY2024/25 CIP text still describes 'a new one-company station'; the August 2025 amendment describes the expansion to a two-company station.
Fire Department projects in the Capital Improvement Program 2023-2028

US dollars programmed by fiscal year (FY2024-FY2028), General Construction Fund.

ProjectFy2024Fy2025Fy2026Fy2027Fy2028Programmed total
Aircraft Rescue Training Center4,180,00000004,180,000
EMS Cardiac Monitors75,0000200,000200,0000475,000
Fire Apparatus Equipment120,000125,000130,000135,000140,000650,000
Fire Station 14 FFE250,0000000250,000
Training Facility E&I50,00055,00060,00065,00070,000300,000
Amarillo Fire Department Grants (matching funds)051,25051,25051,25051,250205,000
Fire Department Facilities Master Plan0400,000000400,000
Replace Overhead Doors0400,00000652,5001,052,500
Facilities Master Plan Land Acquisition Fund00500,00000500,000
Facilities Master Plan Project Design Fund000500,0000500,000
Facilities Master Plan Project Construction Fund00008,000,0008,000,000
Firefighter Protective Clothing0000900,000900,000
SCBA Replacement00002,000,0002,000,000
  • Programmed amounts are plans, not appropriations or spending. Read from src/data/generated/cip.json.
  • The 'EMS Cardiac Monitors' description says the City has 'an obligation to return current units to AMR in 5 years' (see the EMS section).
  • Sources: [54]

Also on the record

Ambulance

Ambulance service is not a City department. The City grants one company an exclusive permit to run emergency ambulances inside the city limits, sets response-time standards, and dispatches the ambulances from the City's 911 center.

Ambulance service permit held by American Medical Response, Inc. (Amarillo Medical Services)

City Council actions on the ambulance permit, from council minutes and agenda packets.

DateActionTermVoteSource
Jan 5, 2010Resolution No. 1-5-10-1 (with Addendum) authorizes a permit to AMR to operate an ambulance service in the city limitsInitial term (length not stated in the later resolutions reviewed)—[58]
Jan 31, 2017Two-year extension of the permit (consent item 10C) and an 'extraordinary' increase in transport rates to cover AMR's share of increased AECC operating costs (item 10D)Extension beginning January 1, 2018 for two years5:0[59] [60]
Aug 6, 2019Resolution No. 08-06-19-1: second and final two-year extension; ratifies prior amendments; directs the City Manager to issue a public request for proposals for ambulance service no later than May 1, 2021January 1, 2020 to January 1, 20225:0[61] [58]
Dec 14, 2021Resolution No. 12-14-21-2: 60-day extension 'to finalize and complete the negotiation of a new permit' (consent item CC)Extended to March 2, 20224-0[62] [63]
Feb 8, 2022Resolution No. 02-08-22-3: new exclusive ambulance permit to American Medical Response, Inc. dba Amarillo Medical ServicesEight years from commencement, with up to two two-year extensions by mutual consent5-0[64] [65]
Oct 8, 2024Amendment adding the 911 Nurse Navigation program to the permit (consent item 8.E)Other permit terms unchanged4:0[66] [67]
  • The 2010 resolution itself predates the City's CivicClerk archive; its number and date come from the recitals of Resolutions 08-06-19-1 and 12-14-21-2.
  • The 2017 agenda gives the extraordinary rate increase as 2.935%; the minutes give the caption without the percentage.
  • The records reviewed do not show whether the request for proposals required by Resolution 08-06-19-1 was issued; the December 2021 resolution says the City and AMR were 'currently negotiating a new permit'.
  • The 2024-10-08 minutes list one councilmember absent; the consent agenda passed 4:0.

Ambulance response-time requirements in the 2022 permit

Minutes:seconds from dispatch in the City's CAD to arrival on scene of a MICU-capable unit with an Agency paramedic. Compliance standard: 90% of calls each month system-wide and 85% for each zone and priority.

ZonePriority 1Priority 2Priority 3
A - NW8:5911:5914:59
B - NE8:59 (Airport District 11:59)11:59 (Airport District 12:59)14:59
C - SE8:5911:5914:59
D - SW8:5911:5914:59
  • From Exhibit A of Resolution 02-08-22-3 in the February 8, 2022 agenda packet (OCR text layer).
  • Liquidated damages: for Priority 1 system-wide compliance of 86% to 89.9%, $3,000 in month 1, $5,500 in a second consecutive month and $8,000 in a third; below 85%, $10,000, $20,000 and $30,000. Total EMS liquidated damages are capped at $60,000 a month and go to the General Fund.
  • Interfacility transfers: 85% system-wide monthly standard; response within 90 minutes (or on time for a pre-scheduled transfer) for transports under 30 miles, 240 minutes for transports over 30 miles, or as agreed with the facility.
  • The permit requires the Agency to report response times monthly. No published monthly or annual compliance results were found (gap).
  • Calls relayed to the Nurse Navigation System are 'distinct from and are not used in response time calculations' (2024 amendment).
  • Sources: [65]

Payments from the ambulance provider to the City under the 2022 permit

US dollars a year, as stated in the February 8, 2022 agenda item summary and permit.

PurposeAmount
Dispatcher staff at the combined AECC (first year; later years negotiated, capped at actual cost, or adjusted by CPI)$775,000
Salary of an AFD Permit Administrator (plus CPI from January 1, 2023)$85,000
Training props and mobile classroom maintenance$5,000
Replacement of narcotics used by AFD (up to)$5,000
Total stated in the funding summary$870,000
  • Amounts read from the packet's OCR text layer, where the dollar sign is rendered as '5' (e.g. '5870,000'); the permit body reads 'S775,000'. The four components sum to $870,000 (computed).
  • The permit also allows a one-time increase of up to 5% plus CPI in the AECC payment on January 1, 2027 at the City's request.
  • Actual AECC revenue from AMR by year is in dispatch.json (aecc-revenue).
  • Sources: [65]
City check-register payments to AMERICAN MEDICAL RESPONSE, by fiscal year

US dollars paid by the City to the payee, City fiscal year ending September 30. FY2022 covers July-September 2022 only; FY2026 runs through July 2026.

Fiscal yearPayments
FY2022$2,241.25
FY2023$64,902.56
FY2024$43,825.25
FY2025$44,991.34
FY2026$49,531.23
Total (182 payments, 2022-07-11 to 2026-07-30)$205,491.63
  • From src/data/generated/vendors.json (slug american-medical-response). The check register does not say what the payments were for or tie them to a department or contract.
  • These are payments from the City to AMR; payments from AMR to the City (dispatch, permit administrator) appear as revenue in the budget books, not in the check register.
  • Individual payments range from $19.71 to $33,000.00 (computed from the consolidated register); two payments ($33,000.00 on 2022-10-27 and $1,967.92 on 2023-06-01) are recorded under the spelling 'AMERICAN MEDICAL RESPONSE(R)' in the raw register.
  • Sources: [45]

Also on the record

Storylines: Amarillo's ambulance permit: American Medical Response, 2010 to the present

911 dispatch

The Amarillo Emergency Communications Center (AECC) is a City department. It answers 911 calls and dispatches police, fire, ambulance and animal management.

911 calls and answer times, Amarillo Emergency Communications Center, by fiscal year

Fiscal year Oct 1 - Sep 30, 'Actual' columns from the budget book two years later. Answer-time shares are percent of 911 calls answered within 10, 15 and 40 seconds.

Fiscal year911 answered911 abandoned911 abandoned (%)911 totalTotal 911 calls measureAnswered within 10s (%)Answered within 15s (%)Answered within 40s (%)Budget book
2018/19120,28212,4589.26%132,740132,74091.98%97.15%99.43%FY2020/21
2019/20118,34114,84511.15%133,186133,18689.06%95.06%99.55%FY2021/22
2020/21127,51214,1009.82%141,612142,72388.4%95.44%99.52%FY2022/23
2021/22121,75812,9779.63%134,735121,75888.37%93.06%98.98%FY2023/24
2022/23124,31512,5489.17%136,863136,86384.97%90.05%97.58%FY2024/25
2023/24122,6515,7144.45%128,365122,65188.95%94.92%99.1%FY2025/26
2024/25118,8283,7603.07%122,588118,82889.64%93.57%97.23%FY2026/27 proposed (after council review)
  • '911_answered' is labeled 'Inbound' in the FY2020/21 and FY2021/22 books and 'Answered' afterwards. 'Abandoned calls are hang-ups' (book footnote).
  • Method break: the 'Total 911 Calls' measure printed above the answer-time rows equals answered plus abandoned calls for FY2018/19, FY2019/20 and FY2022/23, but equals answered calls only for FY2021/22, FY2023/24 and FY2024/25. For FY2020/21 it is 142,723, which matches neither the call-data total (141,612) nor answered calls; the book does not explain this.
  • The 15-second figure is labeled 'NFPA 1221 - 15-second standard' in the books.
  • In the FY2026/27 book the answer-time table's column is headed '2023/24 Actual' but its total (118,828) is the 2024/25 answered figure from the call-data table directly above; it is shown here as FY2024/25.
  • The Potter-Randall 9-1-1 District funds the Emergency Call Tracking Software (ECATS) that provides the call data (budget books).
  • Sources: [28] [29] [30] [31] [32] [33] [34]
Non-911 call volumes at the AECC, by fiscal year

Calls on 10-digit emergency and administrative lines, as printed in the budget books' call-data tables.

Fiscal year10-digit emergency answeredAdministrative answeredAdministrative outboundAdministrative totalAll lines totalBudget book
2018/198,378249,980103,097355,062496,349FY2020/21
2019/207,390230,40392,449325,202466,862FY2021/22
2020/216,876244,58199,974344,555—FY2022/23
2021/226,519226,71488,373315,087—FY2023/24
2022/236,418162,50881,102243,610—FY2024/25
2023/245,500151,91372,401225,353—FY2025/26
2024/254,867133,31960,860323,756—FY2026/27 proposed (after council review)
  • FY2018/19 and FY2019/20 label these 'Inbound' rather than 'Answered'.
  • The printed 'Total' row does not equal administrative answered plus outbound for FY2023/24 (225,353 vs 224,314 computed) or FY2024/25 (323,756 vs 194,179 computed); the books do not say what the totals include.
  • The books stop printing an all-lines total after FY2021/22.
  • Sources: [28] [29] [30] [31] [32] [33] [34]
Call-to-dispatch times and priority calls answered by agency

Minutes:seconds. Only the FY2020/21 and FY2021/22 budget books print these measures.

Fiscal yearPolice priorityPolice non emergencyEmsFireCalls apdCalls emsCalls afdCalls animal managementCalls totalBudget book
2018/191:497:340:480:48101,22138,94227,04323,481190,687FY2020/21
2019/201:436:020:480:4895,24738,94227,04323,481190,687FY2021/22
  • EMS and Fire times are labeled 'NFPA 1221 - 90 sec. standard'.
  • The FY2021/22 book repeats the FY2018/19 counts for EMS, AFD and Animal Management (38,942; 27,043; 23,481) and the same total (190,687) although its APD figure differs; 95,247 + 38,942 + 27,043 + 23,481 = 184,713 (computed). The book does not explain this.
  • FY2020/21 labels the call rows 'Calls Answered (Priority)'; FY2021/22 says 'Calls Answered'.
  • Sources: [28] [29]
Protocol compliance reviews (ACE Performance Standard reports), FY2023/24 actual

Share and number of reviewed calls in each compliance category, by discipline.

DisciplineHigh complianceCompliantPartial complianceLow complianceNon compliantCases reviewed
Medical42% (396)28% (266)9% (81)5% (52)16% (152)947
Fire44% (421)29% (280)8% (74)6% (58)13% (126)959
Police39% (397)26% (273)10% (105)7% (73)18% (183)1,031
  • The book lists 'Accreditation Minimums: Partial Compliance 10%, Low Compliance 10%, Non-Compliance 7%'. Quality assurance is mostly outsourced to an independent national vendor; the program was started in fiscal 2016 with 9-1-1 District funding (budget book).
  • Sources: [33]

AECC positions, by fiscal year

Full-time and part-time positions from each book's 'City Employees by Functional Group' table (FY2026/27: recapitulation table, budget column).

Fiscal yearFull timePart timeBudget book
2019/20672FY2019/20
2020/21672FY2020/21
2021/22622FY2021/22
2022/23622FY2022/23
2023/24652FY2023/24
2024/25652FY2024/25
2025/26622FY2025/26
2026/27622FY2026/27 proposed (after council review)
  • The FY2026/27 recapitulation table gives 66 permanent positions as the actual for the year ending 2024 (68 including part-time). department_budgets.yaml lists 62.96 FTE for FY2026.
  • Sources: [27] [28] [29] [30] [31] [32] [33] [34]
911 center budget and actual spending, every published figure

US dollars, business unit 1270 (AECC). Each row is one figure as printed, with its document.

Fiscal yearAmountFigureDocument
2018/19$4,737,060ActualFY2020/21 budget book
2019/20$4,885,480BudgetedFY2020/21 budget book
2019/20$4,836,665ActualFY2021/22 budget book
2020/21$4,924,109BudgetedFY2020/21 budget book
2020/21$4,956,676BudgetedFY2021/22 budget book
2020/21$4,456,452ActualFY2022/23 budget book
2021/22$5,162,056BudgetedFY2021/22 budget book
2021/22$4,672,865ActualFY2023/24 budget book
2022/23$6,277,263BudgetFY2022/23 budget book
2022/23$5,396,172ActualFY2024/25 budget book; FY2026/27 proposed budget
2023/24$6,421,295BudgetFY2023/24 budget book
2023/24$6,105,266ActualFY2025/26 budget book; FY2026/27 proposed budget
2024/25$6,166,336Department request columnFY2024/25 budget book
2024/25$6,303,478BudgetFY2025/26 budget book
2024/25$6,450,526Actual (business-unit table)FY2026/27 proposed budget (after council review)
2024/25$6,725,798Actual (expense-by-cost-center table)FY2026/27 proposed budget (after council review)
2025/26$6,580,881BudgetFY2025/26 budget book
2025/26$6,742,605BudgetFY2026/27 proposed budget (after council review)
2025/26$6,586,585Revised estimate / forecastFY2026/27 proposed budget (after council review)
2026/27$6,770,720Proposed budgetFY2026/27 proposed budget (after council review)
  • The FY2026/27 book gives two different FY2024/25 actuals in two tables ($6,450,526 and $6,725,798) and does not explain the difference.
  • A 'Public Safety' summary in the FY2026/27 book lists '1270 - AECC' at $12,901,052 for 2024-25 actual and $13,485,210 for 2025-26 budget, about twice the figures in the AECC section; the book does not explain this and those figures are not used here.
  • The budget tables label years inconsistently between books (some by fiscal-year start, some by end); rows here are matched by value across books.
  • FY2026/27 is proposed, not adopted.
  • Sources: [28] [29] [30] [31] [32] [33] [34]
AECC revenue from ambulance providers and the 9-1-1 District, by fiscal year (actuals)

US dollars, General Fund revenue accounts 35510 'AECC - AMR Rate', 35520 'AECC - Potter Randall 911' and 35530 'AECC - BSA Participation'.

Fiscal yearAMRPotter-Randall 9-1-1 DistrictBSADocument
2017/18842,550165,9750FY2019/20 budget book (column 'ACTUAL FY2017')
2018/19861,644117,40450,067FY2021/22 budget book
2019/20877,58791,11387,074FY2021/22 and FY2022/23 budget books
2020/21964,80645,62396,114FY2022/23 budget book
2020/21890,35845,62388,681FY2023/24 budget book
2021/22824,325138,25993,086FY2023/24 and FY2024/25 budget books
2022/23743,764194,66291,462FY2024/25, FY2025/26 and FY2026/27 books
2023/24848,36641,158103,851FY2025/26 and FY2026/27 books
2024/25856,148342,95443,818FY2026/27 proposed budget
2025/26 (budget)855,450142,0800FY2026/27 proposed budget
2026/27 (proposed)855,450142,0800FY2026/27 proposed budget
  • FY2020/21 has two sets of actuals: the FY2022/23 book shows $964,806 (AMR) and $96,114 (BSA); the FY2023/24 book shows $890,358 and $88,681. The books do not explain the difference.
  • The FY2019/20 book labels the BSA line 'Outside Participation'; its FY2017/18 actual is $0.
  • The FY2025/26 book says the AECC 'also collects revenue from Amarillo Medical Response (AMR) to provide dispatch services for their ambulance services'; earlier books also named Baptist St. Anthony's (BSA). The budget books use the name 'Amarillo Medical Response'; the permit holder is American Medical Response, Inc. doing business as Amarillo Medical Services.
  • See ems.json for the 2022 ambulance permit's dispatch payment terms ($775,000 for the first year).
  • Sources: [27] [29] [30] [31] [32] [33] [34]

Also on the record

Emergency management

The Office of Emergency Management is a City office that plans and coordinates disaster response for Amarillo, Canyon, and Potter and Randall counties.

FEMA disaster declarations covering Potter or Randall County

One row per declaration. Type: DR = major disaster, EM = emergency, FM = fire management assistance. Program columns list the county(ies) where each FEMA program was declared.

Disaster numberDeclaration typeDeclaration dateIncident typeDeclaration titleIncident beginIncident endCountiesIndividual assistanceIndividuals and householdsPublic assistanceHazard mitigation
828DRMay 19, 1989Severe StormSEVERE STORMS, TORNADOES & FLOODINGMay 4, 1989Jun 7, 1989Potter and RandallPotter and Randall———
1239DRAug 26, 1998Severe StormTROPICAL STORM CHARLEYAug 22, 1998Aug 31, 1998Potter and Randall———Potter and Randall
3142EMSep 1, 1999FireEXTREME FIRE HAZARDSAug 1, 1999Dec 10, 1999Potter and Randall——Potter and Randall—
1356DRJan 8, 2001Severe Ice StormSEVERE WINTER ICE STORMDec 12, 2000Jan 15, 2001Potter and Randall——Potter and Randall—
3216EMSep 2, 2005HurricaneHURRICANE KATRINA EVACUATIONAug 29, 2005Oct 1, 2005Potter and Randall——Potter and Randall—
3261EMSep 21, 2005HurricaneHURRICANE RITASep 20, 2005Oct 14, 2005Potter and Randall——Potter and Randall—
1606DRSep 24, 2005HurricaneHURRICANE RITASep 23, 2005Oct 14, 2005Potter and Randall——Potter and RandallPotter and Randall
1624DRJan 11, 2006FireEXTREME WILDFIRE THREATNov 27, 2005May 14, 2006Potter and RandallPotterPotterPotter and RandallPotter and Randall
2743FMFeb 13, 2008FireBROADWAY FIREFeb 13, 2008Feb 16, 2008Potter——Potter—
3284EMMar 14, 2008FireWILDFIRESMar 14, 2008Sep 1, 2008Potter and Randall——Potter and Randall—
3290EMAug 29, 2008HurricaneHURRICANE GUSTAVAug 27, 2008Sep 7, 2008Potter——Potter—
3294EMSep 10, 2008HurricaneHURRICANE IKESep 7, 2008Sep 26, 2008Potter and Randall——Potter and Randall—
2862FMFeb 27, 2011FireWILLOW CREEK SOUTH FIRE COMPLEXFeb 27, 2011—Potter——Potter—
2864FMFeb 27, 2011FireTANGLEWOOD FIRE COMPLEXFeb 27, 2011—Randall——Randall—
2912FMMay 29, 2011FirePITT ROAD FIREMay 29, 2011Jun 1, 2011Randall——Randall—
2913FMMay 29, 2011FireSTONE RIDGE FIREMay 29, 2011Jun 1, 2011Potter——Potter—
1999DRJul 1, 2011FireWILDFIRESApr 6, 2011Aug 29, 2011Potter and Randall——Potter and RandallPotter and Randall
3458EMMar 13, 2020BiologicalCOVID-19Jan 20, 2020May 11, 2023Potter and Randall——Potter and Randall—
4485DRMar 25, 2020BiologicalCOVID-19 PANDEMICJan 20, 2020May 11, 2023Potter and Randall—Potter and RandallPotter and RandallPotter and Randall
3554EMFeb 14, 2021Severe Ice StormSEVERE WINTER STORMFeb 11, 2021Feb 21, 2021Potter and Randall——Potter and Randall—
4586DRFeb 19, 2021Severe Ice StormSEVERE WINTER STORMSFeb 11, 2021Feb 21, 2021Potter and Randall——Potter and RandallPotter and Randall
5633FMMay 14, 2026FireHUNGGATE FIREMay 14, 2026May 19, 2026Randall——Randall—
5634FMMay 18, 2026FireSTINKY FIREMay 18, 2026May 21, 2026Potter——Potter—
  • From the OpenFEMA Disaster Declarations Summaries v2 API, filtered to state TX and designatedArea 'Potter (County)' or 'Randall (County)', retrieved 2026-10-18 (run date 2026-10-18T21:51Z). Titles are FEMA's, in FEMA's capitalization and spelling (e.g. 'HUNGGATE FIRE').
  • Declarations whose designated area is 'Statewide' are not listed. One of them, FM-2121 'NORTHWEST AMARILLO FIRE' (declared 1996-02-26), carries the Amarillo name but is recorded with designatedArea 'Statewide', so it is not in this table.
  • Program flags are FEMA's yes/no fields per county (iaProgramDeclared, ihProgramDeclared, paProgramDeclared, hmProgramDeclared); they say a program was declared, not how much was paid.
  • No declarations covering Potter or Randall County are recorded between July 2011 and March 2020, or between February 2021 and May 2026.
  • Sources: [74]

Local disaster declarations continued by the City Council (located in minutes)

Council resolutions confirming and continuing a mayor's declaration of disaster.

DateResolutionSubjectVoteSource
Mar 24, 202003-24-20-5Mayor's declaration of disaster (COVID-19)5:0[75]
Jun 8, 202306-08-23-1Mayor's declaration of disaster (June 2023 flooding)4:0[76]
Jul 5, 202307-05-23-2Further confirming and continuing the mayor's declaration of disaster5:0[77]
  • Found by searching the cached council minutes (2019-2026) for 'declaration of disaster'. Later COVID-19 amendments and renewals are in the covid-emergency-orders storyline. The June 2023 minutes do not name the hazard in the resolution caption; the site's drainage storyline (evt-drn-2023-june-flooding) ties it to the early-June 2023 flooding.
  • No council action on a local disaster declaration was found for the May 2026 landfill (Stinky) fire in the cached minutes.
OEM operations and grant administration, by fiscal year (actuals)

Counts of operations as printed in the 'Emergency Operations, Preparedness, and Planning' and 'Administration/Support' program tables.

Fiscal yearNatural hazards operationsTechnological man made hazards operationsMajor incident response operationsPlanned eventsEOC activationsGrant funding administeredBudget book
2018/1928355——$412,816FY2020/21
2019/2021546——$590,691FY2021/22
2020/2117666——$620,410FY2022/23
2021/22206810——$620,410FY2023/24
2022/2328718——$620,410FY2024/25
2023/24528020534$786,011FY2025/26
2024/25586857137$786,011FY2026/27 proposed (after council review)
  • 'Planned Events' and 'EOC Activations' were added as new measures for FY2023 and have no actuals before FY2023/24.
  • Grant funding administered is labeled '(EMPG, SHSP, & AIP)' through the FY2022/23 book and '(SHSP & AIP)' later. The same amount, $620,410, is printed as the actual for FY2020/21, FY2021/22 and FY2022/23, and $786,011 for both FY2023/24 and FY2024/25; the books do not explain the repetition.
  • Sources: [28] [29] [30] [31] [32] [33] [34]
Office of Emergency Management positions, by fiscal year

Full-time positions from each book's 'City Employees by Functional Group' table (FY2026/27: recapitulation table, unit 1232 budget column).

Fiscal yearEmergency managementEmergency management grantsBudget book
2019/2041FY2019/20
2020/2141FY2020/21
2021/2241FY2021/22
2022/2351FY2022/23
2023/2472FY2023/24
2024/2582FY2024/25
2025/2672FY2025/26
2026/276.5—FY2026/27 proposed (after council review)
  • The recapitulation tables in the FY2020/21 and FY2021/22 books list a unit called 'Emergency Management & Radio Comm.' with 9 positions for each year 2016-2021; from the FY2022/23 book the unit is 'Emergency Management' (5 positions for 2021 and 2022). The change in unit name and count is not explained in the books.
  • The FY2026/27 figure (6.5) covers unit 1232 only; the grants line is not printed in that table.
  • Sources: [27] [28] [29] [30] [31] [32] [33] [34]
Emergency management budget and actual spending, every published figure

US dollars, business unit 1232 (Emergency Management Services / Office of Emergency Management), General Fund only unless noted.

Fiscal yearAmountFigureDocument
2018/19$460,060ActualFY2020/21 budget book
2019/20$534,652BudgetedFY2020/21 budget book
2019/20$534,066ActualFY2021/22 budget book
2020/21$517,030BudgetedFY2020/21 budget book
2020/21$520,358BudgetedFY2021/22 budget book
2020/21$497,972ActualFY2022/23 and FY2023/24 budget books
2021/22$544,465BudgetedFY2021/22 budget book
2021/22$563,664BudgetFY2022/23 budget book
2021/22$513,132ActualFY2023/24 budget book
2022/23$683,558BudgetFY2022/23 budget book
2022/23$607,369ActualFY2024/25 budget book
2023/24$1,021,229BudgetFY2023/24 budget book
2023/24$818,151ActualFY2025/26 budget book; FY2026/27 proposed budget
2024/25$1,330,286Department request columnFY2024/25 budget book
2024/25$1,345,978BudgetFY2025/26 budget book
2024/25$1,045,652Actual (expense-by-cost-center table)FY2026/27 proposed budget (after council review)
2025/26$1,054,998Budget, General FundFY2025/26 budget book
2025/26$1,581,562Budget, all funds (General Fund, Coming Home Project, Homeland Security Grant Fund, AIP Pantex Project Fund)FY2025/26 budget book
2025/26$1,075,376BudgetFY2026/27 proposed budget (after council review)
2025/26$1,021,254ForecastFY2026/27 proposed budget (after council review)
2026/27$1,178,990Proposed budgetFY2026/27 proposed budget (after council review)
  • A 'Public Safety' summary in the FY2026/27 book lists '1232 - Office of Emergency Management' at $1,840,787 for 2024-25 actual and $2,150,752 for 2025-26 budget, which differ from the cost-center figures above; the book does not explain this.
  • src/data/department_budgets.yaml gives $1,839,632 as the OEM FY2024/25 figure (all funds) and $1,581,562 for FY2026.
  • Grant-funded OEM spending (Homeland Security, Pantex AIP) is outside the General Fund and is mostly not in this table.
  • FY2026/27 is proposed, not adopted.
  • Sources: [28] [29] [30] [31] [32] [33] [34]

Also on the record

Storylines: Amarillo's COVID-19 disaster declaration and business ordinance (2020-2021)

County jails

Amarillo has no city jail. People arrested in Amarillo are booked into the Potter County or Randall County jail, run by each county's sheriff. These are county services, shown here for reference.

Potter County jail population and capacity (county facility)

Inmates on the report date; capacity in beds

DateSnapshotPretrial felonsLocalContractTotal populationCapacity% of capacitySource
Oct 1, 2015October 1 snapshot187444044459874.25[79]
Oct 1, 2016October 1 snapshot241525052559887.79[80]
Oct 1, 2017October 1 snapshot227549054959891.81[81]
Oct 1, 2018October 1 snapshot274563056359894.15[82]
Oct 1, 2019October 1 snapshot255518051859886.62[83]
Oct 1, 2020October 1 snapshot275548054859891.64[84]
Oct 1, 2021October 1 snapshot273511051159885.45[85]
Oct 1, 2022October 1 snapshot———51959886.79[78]
Oct 1, 2023October 1 snapshot———52859888.29[78]
Oct 1, 2024October 1 snapshot———56259893.98[78]
Oct 1, 2025October 1 snapshot———55059891.97[78]
Sep 1, 2026latest month———58159897.16[78]
  • County facility: the Potter County jail is run by the Potter County Sheriff's Office, not by the City of Amarillo.
  • 2015-2021 rows are the TCJS Abbreviated Population Report for October 1 (total population = local + contract). 2022-2026 rows are from TCJS's current population workbook (column 'Total Jail Population (Local + Contract + Federal)'); its '%% of Capacity' fraction is shown here as a percentage rounded to two decimals (formatting by this site).
  • TCJS states the data are submitted by each county jail, which is responsible for accuracy, and may be modified over time.
  • No October 2022 abbreviated PDF could be downloaded (the TCJS link returned a web page); the workbook supplies 2022-10-01.
  • Potter County's listed capacity is 598 in every report used here (2015-2026). The 2022-10-01 workbook row repeats the 2022-09-01 figures (519).

Randall County jail population and capacity (county facility)

Inmates on the report date; capacity in beds

DateSnapshotPretrial felonsLocalContractTotal populationCapacity% of capacitySource
Oct 1, 2015October 1 snapshot10721412133545473.79[79]
Oct 1, 2016October 1 snapshot1682849037445482.38[80]
Oct 1, 2017October 1 snapshot15128811840645489.43[81]
Oct 1, 2018October 1 snapshot1473019639745487.44[82]
Oct 1, 2019October 1 snapshot16230113043145494.93[83]
Oct 1, 2020October 1 snapshot15323715639345486.56[84]
Oct 1, 2021October 1 snapshot17827013040045488.11[85]
Oct 1, 2022October 1 snapshot———41745491.85[78]
Oct 1, 2023October 1 snapshot———39945487.89[78]
Oct 1, 2024October 1 snapshot———36645480.62[78]
Oct 1, 2025October 1 snapshot———41055074.55[78]
Sep 1, 2026latest month———43555079.09[78]
  • County facility: the Randall County jail is run by the Randall County Sheriff's Office, not by the City of Amarillo.
  • 2015-2021 rows are the TCJS Abbreviated Population Report for October 1 (total population = local + contract). 2022-2026 rows are from TCJS's current population workbook (column 'Total Jail Population (Local + Contract + Federal)'); its '%% of Capacity' fraction is shown here as a percentage rounded to two decimals (formatting by this site).
  • TCJS states the data are submitted by each county jail, which is responsible for accuracy, and may be modified over time.
  • No October 2022 abbreviated PDF could be downloaded (the TCJS link returned a web page); the workbook supplies 2022-10-01.
  • Randall County's listed capacity is 454 through the 2025-05-01 report and 550 from 2025-06-01; TCJS does not explain the change in these files. Randall's population includes 'contract' inmates (90-156 in the October snapshots); the reports do not say whose inmates they are.
Potter County jail, monthly population 2025-2026 (county facility)

First of each month

DateTotal populationCapacity% of capacity
Jan 1, 202555159892.14
Feb 1, 202555559892.81
Mar 1, 2025606598101.34
Apr 1, 202556859894.98
May 1, 202555059891.97
Jun 1, 202555859893.31
Jul 1, 202550759884.78
Aug 1, 202555359892.47
Sep 1, 202555459892.64
Oct 1, 202555059891.97
Nov 1, 202555559892.81
Dec 1, 202553459889.30
Jan 1, 202654059890.30
Feb 1, 202656859894.98
Mar 1, 202655659892.98
Apr 1, 202651059885.28
May 1, 202652159887.12
Jun 1, 202652959888.46
Jul 1, 202650359884.11
Aug 1, 202658659897.99
Sep 1, 202658159897.16
  • From TCJS's current population workbook; percentages formatted from the published fraction.
  • Sources: [78]
Randall County jail, monthly population 2025-2026 (county facility)

First of each month

DateTotal populationCapacity% of capacity
Jan 1, 202536345479.96
Feb 1, 202539245486.34
Mar 1, 202541445491.19
Apr 1, 202542745494.05
May 1, 202541745491.85
Jun 1, 202538055069.09
Jul 1, 202538155069.27
Aug 1, 202541655075.64
Sep 1, 202540355073.27
Oct 1, 202541055074.55
Nov 1, 202539055070.91
Dec 1, 202540855074.18
Jan 1, 202635455064.36
Feb 1, 202638355069.64
Mar 1, 202637055067.27
Apr 1, 202635655064.73
May 1, 202635255064.00
Jun 1, 202636055065.45
Jul 1, 202636555066.36
Aug 1, 202641655075.64
Sep 1, 202643555079.09
  • From TCJS's current population workbook; percentages formatted from the published fraction.
  • Sources: [78]

Deaths in Potter and Randall County sheriff custody reported to the Texas Attorney General

Deaths by year of death and reporting agency

YearPotter county sheriffRandall county sheriff
201501
201630
201700
201820
201911
202011
202110
202210
202303
202432
202500
  • Counted by this site from the Texas Justice Initiative compilation of custodial death reports. Most rows are custody type 'Jail - County'; Randall 2015 is 'Police custody (pre-booking)', and Randall 2020 and Potter 2024-11-27 are 'Private facility' (table county-custodial-deaths-incidents).
  • County facilities and county agencies, not the City of Amarillo.
  • Sources: [42] [43]
County sheriff custodial deaths 2015-2025, by date (no names)

One row per reported death; fields as listed

Death dateReporting agencyCustody typeDeath location typeManner of death
Oct 2, 2015Randall County SheriffPOLICE CUSTODY (PRE-BOOKING)CRIME/ARREST SCENEHOMICIDE
Mar 11, 2016Potter County SheriffJAIL - COUNTYMEDICAL FACILITYNATURAL CAUSES/ILLNESS
Apr 3, 2016Potter County SheriffJAIL - COUNTYMEDICAL FACILITYNATURAL CAUSES/ILLNESS
Nov 4, 2016Potter County SheriffJAIL - COUNTYMEDICAL FACILITYACCIDENTAL
May 1, 2018Potter County SheriffJAIL - COUNTYCRIME/ARREST SCENESUICIDE
Aug 29, 2018Potter County SheriffJAIL - COUNTYMEDICAL FACILITYOTHER, SPECIFY
Apr 3, 2019Randall County SheriffJAIL - COUNTYLAW ENFORCEMENT FACILITYALCOHOL/DRUG INTOXICATION
Aug 4, 2019Potter County SheriffJAIL - COUNTYLAW ENFORCEMENT FACILITYNATURAL CAUSES/ILLNESS
Aug 11, 2020Randall County SheriffPRIVATE FACILITYMEDICAL FACILITYOTHER, SPECIFY
Sep 16, 2020Potter County SheriffJAIL - COUNTYLAW ENFORCEMENT FACILITYSUICIDE
Jun 6, 2021Potter County SheriffJAIL - COUNTYLAW ENFORCEMENT FACILITYALCOHOL/DRUG INTOXICATION
Mar 10, 2022Potter County SheriffJAIL - COUNTYLAW ENFORCEMENT FACILITYOTHER, SPECIFY
Jan 24, 2023Randall County SheriffJAIL - COUNTYMEDICAL FACILITYOTHER, SPECIFY
Aug 11, 2023Randall County SheriffJAIL - COUNTYMEDICAL FACILITYOTHER, SPECIFY
Aug 14, 2023Randall County SheriffJAIL - COUNTYOTHER, SPECIFYSUICIDE
Jul 23, 2024Randall County SheriffJAIL - COUNTYMEDICAL FACILITYNATURAL CAUSES/ILLNESS
Jul 29, 2024Potter County SheriffJAIL - COUNTYMEDICAL FACILITYOTHER, SPECIFY
Sep 6, 2024Potter County SheriffJAIL - COUNTYOTHER, SPECIFYOTHER, SPECIFY
Oct 16, 2024Randall County SheriffJAIL - COUNTYLAW ENFORCEMENT FACILITYNATURAL CAUSES/ILLNESS
Nov 27, 2024Potter County SheriffPRIVATE FACILITYMEDICAL FACILITYOTHER, SPECIFY
  • Each row is a person who died in county custody as reported to the Attorney General; the person is not named here.
  • Sources: [42]

Also on the record