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Shelter closed its front counter and took surrenders by appointment during the spring 2020 COVID-19 period

The director told the board on July 29, 2020 that from March 18 to May 19, 2020 field operations ran priority calls only, the front counter was closed to the public, online "72 Hours Foster to Adopt" adoptions began, and reclaims were curbside. From May 19 the shelter accepted owner surrenders and strays by appointment only, with open stray intake resuming a week later.[1]

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