· Context
City reports Emma answered more than 16,400 questions in about three months
A City news release said Emma had received more than 16,400 questions, most about the PayAMA utility billing payment portal and trash pickup, and that she could direct residents to departments but could not tell them their water bill amounts.[1]
What the sources say
- ✓ Verified
The City's March 13, 2025 release said Emma, about three months after her December debut, had been asked more than 16,400 questions, most often about PayAMA (the Utility Billing online payment portal) and trash pickup, and that she could not tell residents the amount of their water bills. [1]
- Questions
- 16,400