· Context
Assistant City Manager Rich Gagnon, who led Emma's creation, leaves the City
The City announced on July 2, 2026 the resignation of Assistant City Manager and Chief Technology Officer Rich Gagnon, effective July 22. The release credits him with leading the creation of Emma.[1]
What the sources say
- ✓ Verified
The City's July 2, 2026 release announced Gagnon's resignation effective July 22 and said "He also led the creation of the city's first digital human/employee, Emma." The release does not give a reason for the resignation or say who would manage Emma. [1]