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NewGen Strategies and Solutions
Named in 8 dated events on this site, 2025–2026, across 3 storylines. The City's check register records $64.8K paid to it.
Project profile: CRMWA II →
Storylines
- High utility bills: the 2026 billing switch, smart meters and the enQuesta system (2018-2026)6 events naming NewGen Strategies and Solutions
- CRMWA II: the Canadian River Municipal Water Authority's proposed second groundwater pipeline (2012-2038)1 event naming NewGen Strategies and Solutions
- Wastewater plants: Hollywood Road discharges, state enforcement, expansion financing and rates (2022-2026)1 event naming NewGen Strategies and Solutions
Events
- Council hires NewGen Strategies and Solutions for a $195,770 water and sewer rate study
- Rate consultant projects Amarillo's CRMWA cost rising to about $39.5 million by FY2036 as CRMWA II is phased in
- Council approves up to $85,000 for NewGen's review of the utility billing system, 4-0
- NewGen's billing review: bills matched meter readings 99.78% of the time; about 15% of the rise in bills unexplained
- Council directs staff toward billing relief and holding water rates at 2025/26 levels; action to come back for a vote
- "This is not an audit": NewGen states the limits of the billing work the City and news coverage had called an audit
- Council presses NewGen on unexplained usage spikes; mayor says no meter or software vendor has come to explain the system
- Rate consultant recommends keeping the adopted 11% increase; council leans toward holding water rates and weighs steeper top tiers
City payments
From the City's check register. The register records payees, not projects, so these totals are every payment to the name, whatever it was for.
- NewGen Strategies and Solutions, LLC$64.8K · 14 payments, May 12, 2025 – Jun 22, 2026