· Context
FY2020/21 budget lists 311 customer service positions in IT Telecom
The FY2020/21 budget's IT Telecom staffing report lists two 311 Customer Service Representative II positions and one 311 Customer Service Supervisor, with a half-time IT generalist and a part-time PBX operator (4.5 positions, $186,686 in personal services). The FY2021/22 budget lists the same positions ($191,425). Both IT narratives describe EnerGov as covering permitting, land management, work orders and "enablement of 311."[1][2]
What the sources say
- ✓ Verified
The IT Telecom staffing report lists two 311 Customer Service Representative II positions and one 311 Customer Service Supervisor, plus a 0.5 IT generalist and a part-time PBX operator: 4.5 positions with personal services of $186,686 in FY2020/21 and $191,425 in FY2021/22. [1][2]
- Positions
- 4.5
- Personal services fy2021
- $186,686
- Personal services fy2022
- $191,425