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Vendor · IT & Telecom

NICE INCONTACT

The City of Amarillo paid NICE INCONTACT $155,996.98 across 39 payments from Jul 14, 2022 to Jun 15, 2026.

Data coverageJul 1, 2022 – Jul 31, 2026Payments only — the register does not record contract terms or award dates.

Total paid
$156.0K
Payments
39
Share of all City payments
0.015%
Rank by total paid
#442
of 2,693 organizations

By fiscal year

City fiscal years run Oct 1 – Sep 30. Partial years are marked.

FY22*$7,698
FY23$37.2K
FY24$36.8K
FY25$41.5K
FY26*$32.9K

* Partial year: FY22 covers Jul 1, 2022 – Sep 30, 2022; FY26 covers Oct 1, 2025 – Jul 31, 2026.

Month by month

$10.0K$20.0KJul 2022: $1,635Aug 2022: $1,682Sep 2022: $4,381FY23 →Oct 2022: $0Nov 2022: $6,060Dec 2022: $3,088Jan 2023: $0Feb 2023: $6,967Mar 2023: $0Apr 2023: $13.1KMay 2023: $0Jun 2023: $5,214Jul 2023: $2,742Aug 2023: $0Sep 2023: $0FY24 →Oct 2023: $0Nov 2023: $22.5KDec 2023: $0Jan 2024: $5,969Feb 2024: $0Mar 2024: $0Apr 2024: $0May 2024: $0Jun 2024: $3,069Jul 2024: $0Aug 2024: $2,458Sep 2024: $2,813FY25 →Oct 2024: $5,542Nov 2024: $3,075Dec 2024: $2,582Jan 2025: $0Feb 2025: $5,416Mar 2025: $2,674Apr 2025: $3,061May 2025: $2,883Jun 2025: $3,172Jul 2025: $3,113Aug 2025: $6,807Sep 2025: $3,157FY26 →Oct 2025: $3,264Nov 2025: $3,595Dec 2025: $2,867Jan 2026: $3,041Feb 2026: $2,938Mar 2026: $2,850Apr 2026: $2,854May 2026: $5,499Jun 2026: $5,970Jul 2026: $0
Payments by month, Jul 2022 – Jul 2026. Darkest column: the highest month (Nov 2023, $22.5K). Dashed lines mark the start of each fiscal year (October).
Payments to NICE INCONTACT by month
Jul 2022$1,635
Aug 2022$1,682
Sep 2022$4,381
Oct 2022$0
Nov 2022$6,060
Dec 2022$3,088
Jan 2023$0
Feb 2023$6,967
Mar 2023$0
Apr 2023$13.1K
May 2023$0
Jun 2023$5,214
Jul 2023$2,742
Aug 2023$0
Sep 2023$0
Oct 2023$0
Nov 2023$22.5K
Dec 2023$0
Jan 2024$5,969
Feb 2024$0
Mar 2024$0
Apr 2024$0
May 2024$0
Jun 2024$3,069
Jul 2024$0
Aug 2024$2,458
Sep 2024$2,813
Oct 2024$5,542
Nov 2024$3,075
Dec 2024$2,582
Jan 2025$0
Feb 2025$5,416
Mar 2025$2,674
Apr 2025$3,061
May 2025$2,883
Jun 2025$3,172
Jul 2025$3,113
Aug 2025$6,807
Sep 2025$3,157
Oct 2025$3,264
Nov 2025$3,595
Dec 2025$2,867
Jan 2026$3,041
Feb 2026$2,938
Mar 2026$2,850
Apr 2026$2,854
May 2026$5,499
Jun 2026$5,970
Jul 2026$0

In the events

Dated, sourced events that name NICE INCONTACT.

  1. Council awards Globalscope $198,208.80 for services within the NICE CXone call center platform

    Storyline: Amarillo 311: from a proposed non-emergency line (2016) to the Utility Billing contact center (2026)

  2. Council buys call center licenses to move 311 employees into Utility Billing's call center, $70,693.01

    Storyline: Amarillo 311: from a proposed non-emergency line (2016) to the Utility Billing contact center (2026)

  3. Council renews the AT&T contract for inContact cloud call center software, $352,188

    Storyline: Amarillo 311: from a proposed non-emergency line (2016) to the Utility Billing contact center (2026)

Most recent payments

DateAmountCheck
Jun 15, 2026$5,969.73498296
May 21, 2026$5,499.08496907
Apr 20, 2026$2,853.64496392
Mar 12, 2026$2,849.66495791
Feb 12, 2026$2,938.17494804
Jan 15, 2026$3,040.58494359
Dec 11, 2025$2,866.65493784
Nov 10, 2025$3,594.85493262
Oct 15, 2025$3,263.88492718
Sep 25, 2025$3,157.08492292
Aug 14, 2025$3,403.63491425
Aug 14, 2025$3,403.63No Reference
Jul 17, 2025$3,112.59490801
Jun 12, 2025$3,172.30490023
May 15, 2025$2,882.98489360

Largest payments

DateAmountCheck
Apr 27, 2023$13,088.59466831
Nov 30, 2023$12,799.83473666
Nov 1, 2023$9,671.72472802
Nov 10, 2022$6,060.12461814
Jun 15, 2026$5,969.73498296
Jan 11, 2024$5,969.23474857
Oct 28, 2024$5,542.39484235
May 21, 2026$5,499.08496907
Jun 29, 2023$5,213.85468859
Sep 22, 2022$4,381.00460214

Showing 15 of 39 payments across 34 months. Every payment is in the full data download (filter by vendor_slug = nice-incontact).

About this record

Category
IT & Telecom (assigned by review — how categories work)

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